Business Systems Manager – Core Finance Systems

Business Systems Manager – Core Finance Systems
Information Technology
United States
Full time
The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest value opportunities, address their most critical challenges, and transform their enterprises. BCG was founded in 1963 and is a privately owned firm with more than 7,000 employees across 85 offices in 48 countries. Integrity, respect for the individual, delivering value, and making an impact on society are just some of BCG's core values. BCG's commitment to both our clients' success and our own standards is what sets BCG apart as a world-class professional services organization. Join BCG - start your career at a company that is consistently ranked as the leader in its field, and is acknowledged as one of the best places to work.
About the Team

Business Systems Group (BSG) is part of BCG's overall IT organization, with the unique responsibility of providing operations and strategic initiative management directly to BCG's Global Functions.  BSG strives to be both a trusted advisor to management and an activist agent of change across BCG.  We are a global community of nearly 100 business technology professionals with an immutable commitment to excellence.   While we are a large team, we work very closely together to ensure consistency in the services we bring to BCG.   We learn from, and challenge each other daily.  We act as internal consultants and relationship managers to our internal clients to assist in providing operational excellence and proactive strategic planning and delivery worldwide.
About the Role

The 'Business Systems Manager – Core Finance Systems' is a position within BCG's Finance Systems Group (FSG), a sub-function within BSG.  This role will be responsible for managing the strategy, roadmap, and support/maintenance of the Core Finance systems portfolio, while helping to drive the identification and implementation of system and process improvement opportunities across the BCG Finance functions.  This role will balance the overall strategic and operational business needs of Finance with technical business systems necessary to reach optimum success and effectiveness.

To be successful, an individual must have proven experience working as a financial systems operations manager possessing and strong skills in system portfolio management, demand management, vendor and team management, business relationship management and executive communication.
  • The 'Business Systems Manager – Core Finance Systems' is responsible for the day to day management of the Core Systems Group for FSG.  Successful execution of this role will require an individual to:
  •  Manage the core systems portfolio for the finance functions of general ledger, accounts payable, fixed assets, procurement (and others) including medium sized projects, enhancements, and enabling the support and training functions for those in Finance.  Systems in the scope for this role include (but not limited too) Oracle E-Business Suite (GL, AP, FX, Fixed Assets) and Palette.
  • Bring portfolio management best practices in demand management, resource management, governance and a structured approach to delivering commitments to the function.
  • Develop a structured prioritization process across the finance locations of Global Services and each region.
  • Serve as line manager for assigned members of the Core Finance Systems team, handling day-to-day work assignments as well as provide coaching, set long-term goals and evaluate performance.
  • Actively manage demand from the function and balance what is possible with supply on a quarterly basis.
  • Provide a structured implementation approach that allows you to deliver prioritized demand in a predictable way that meets or exceeds your internal customer’s expectations.
  • Manage all communications with Finance executives and users on upcoming committed changes, impact of impending project or enhancements and for any unscheduled support issues/outages.
  • Actively manage vendors to provide expertise when needed and/or capacity to help meet demands when necessary.
  • Work as key member of Finance Systems management team helping the broader team continuously improve internal processes (eg. estimating, project management, portfolio management, technical innovation, etc.)
  • Work closely with development group to ensure alignment on commitments, estimates, architecture, resources, implementation coordination and support.
  • Effective use of project management skills and estimation to provide predictable results and actively manage risk.
  • Continually balance the business process with technology to ensure the most effective level of business impact is being achieved.
  • Manage interdepartmental dependencies, including HR, finance, marketing and practice areas.
  • Be accountable for quality assurance activities of team.
  • Be accountable for implementing effective change, to drive understanding and adoption of system enhancements.
  • Be accountable for maintaining and reviewing the appropriate quality metrics for all services within the Core systems portfolio (via Quarterly Services Reviews, etc.). 
  • Build and manage relationships with key stakeholders in HR, Finance and IT through effective communication resulting in stakeholder buy-in.
  • Work closely with transformation teams as they approach implementation to ensure smooth knowledge transition and properly allocate resource capacity to support the new process and solution.
  • Form strong working relationships with BSG and IT peers and Development organization.
  • Maintain knowledge of industry best practices and vendors in the finance systems arena.
Education or Certifications
  • Minimum of a Bachelor's degree in Information Systems, Accounting or Finance; MBA preferred
  • Project Management certification, PMP or equivalent experience preferred
Work Experience
  • Significant experience at a professional services firm in a senior system implementation and business partnership role
  • Minimum of 5 years of experience as a ERP systems manager (GL, AP, FX, Fixed Assets, Procurement, etc.) preferred, but also open to candidates with significant level of knowledge and experience
  • Proven leadership experience
  • Strong relationship building skills
  • Proven success in effectively managing virtual teams
  • Ability to interact with executive and non-executive individuals
  • Prior experience working with 3rd party application vendors and consulting vendor agencies
  • Demonstrated experience resolving complex business and application problems
Functional /Technical Skills
  • Ability to develop and manage project and resource plans
  • Ability to develop a detailed understanding of system functionality in order to serve as a subject matter expert within the team.
  • Balance of strong business process knowledge and technical system knowledge
  • Prior experience with enterprise software and business intelligence solutions required (Oracle Financials and Business Objects preferred)
  • Prior experience working with 3rd party application vendors and consulting vendor agencies
  • Demonstrated experience resolving complex business and application problems
  • Proficiency in verbal and non-verbal executive communications and presentations.
  • Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint
  • Strong knowledge of the corporate finance function
  • Demonstrated experience successfully implementing ERP applications/platforms, preferably in a professional services environment.
  • Global system operations expertise
  • Combination of Finance process and Finance systems expertise
  • Problem solving, analytical skills and decision making
  • Strong interpersonal and teaming skills
  • Strong verbal and written communication skills at an executive, business and technical level
  • Exceptional work management, organization and planning
  • Demonstrated customer services and business orientation
  • High level of initiative, self-motivation, resourcefulness, collaboration and patience
  • Ability to work well independently as well as part of a team bringing a sense of urgency to the tasks at hand
  • Ability to understand business processes and take active role in developing future business improvements
  • Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
  • Experience working successfully within a complex matrix structured organization is essential.
  • It is necessary to have the ability to understand and manage complex reporting relationships and incorporate multiple cultures.
  • Must be able to travel to globally on a quarterly basis (as needed)
The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. BCG is an E-Verify Employer. Click here for more information on E-Verify. VEVRAA Federal Contractor
Job Type : Full-Time
Education Level : Bachelors Degree
Experience Level : Mid to Senior Level
Job Function : Engineering
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