Annotator Intern

Job Description:

Are you interested in changing the world of work? We’re building a world-class analytics team to apply data science to the soft side of how work gets done. We’re working hard, having fun, and making history; come join us!

Workhuman is seeking an Annotator Intern to join our Workhuman iQ team as a domain expert.  This role focuses on analyzing unstructured data for over 37 million workplace recognition moments. This person is expected to become an expert in uncovering insights hidden in recognition moments across dozens of countries for our customers, the industry and our company.   

You will apply cutting-edge NLP approaches to an enormous variety of problems across several industries.  For example, you will build NLP models to accomplish outcomes such as rating sentiment, uncovering hidden bias, identify meaning behind recognition moments, and identify semantic patterns that lead to workplace outcomes (e.g., reduced turnover, increased productivity, etc).

Your work will be project-oriented, and you will often be responsible for the data findings and interpretation of results and transferring capabilities to colleagues, clients and internal product teams.  You will constructively discuss your findings while always looking for the best solution.  

This position will report to the NLP Manager.


Main duties & responsibilities: 

  • Annotate natural language English data with predefined sentiment, topics taxonomy and actionable categories. 

  • Contribute to continuous improvement of the data annotation process. 

  • Contribute to the language resources development including lexicons and language patterns.  

  • Helping with annotation guideline review and update. 

  • Helping with sample data review for various NLP tasks. 

  • Helping with quality checking on the outputs of NLP models. 

Required skills and experience:

  • College student or fresh graduate with 1-2 years professional experience.
  • Proficiency in Microsoft spreadsheets and willingness to learn and use in-house annotation tools.
  • Attention to details.
  • Able to maintain annotation consistency.
  • Previous experience with natural language annotation tasks.
  • Background in linguistics or language-related major is preferred.


The Company:

Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.

Did you know: 

  • We are #1 Great Place to Work in Ireland for the 2019 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe. 

  • Workhuman® is used by 4.5 million employees across 160 countries. 

  • Our core values are; Respect, Determination, Innovation and Imagination.

Perks & Benefits for our Happy Healthy Humans:

  • Comprehensive Health Plans 

  • Fully paid parental leave (12-week maternity/4-week paternity) effective day 1

  • Peer-to-peer recognition program 

  • 401(k)

  • Tuition Reimbursement 

  • Commuter bus from downtown Boston

  • On-site fitness center

  • Wellness rewards and reimbursements

  • Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…) 

  •  Regular celebrations for employees, families and special guests

At Workhuman, we love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. 

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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Additional Info

Job Type : Full-Time

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