The Communications Manager is a critical role within the Strategy & Consulting team, supporting customers’ program launches and ongoing success by creating pre-launch anticipation and enthusiasm, inspiring company-wide early adoption, and motivating employees post-launch to integrate recognition and performance development into their daily work lives.
This role is a blend of hands-on content development and managing a small team of designers. Working in close collaboration with the team’s operational consultants and production artists, the Communications Manager supports customers’ internal, employee communication and training campaigns to promote Workhuman Cloud program launches and ongoing success.
This role also works in close partnership with all areas of Workhuman’s Customer Strategy team, providing consultation and direct support to drive program adoption through innovative, effective communications approaches for our most strategic customers.
If you’re a smart, talented and hard-working individual who has demonstrated talent for planning and executing effective employee communications and training campaigns and as well as a love for technology and continuously innovating new approaches, we want to hear from you!
In collaboration with operational consultants, production artists and internal or agency design partners, create high-quality, engaging content for current and future customers to support the adoption and ongoing success of our Workhuman® Cloud programs:
Develop high-quality, compelling written and visual communications and training content to be used in support of our customers’ program launch campaigns, including presentations, videos, emails, newsletter/intranet articles, user guides, screencasts, print/digital visual assets, and promotional collateral.
Manage and build a customer resource library of communications and training materials, ensuring content is well organized and assets reflect latest product enhancements and innovative communication approaches.
Serve as a subject matter expert in employee communications, sharing ideas and expertise to further progressive, innovative thinking within Workhuman and with customers that reflects industry trends and ongoing product evolution.
Develop and execute communication plans and facilitate project meetings to guide customers through aspects of their program launches or ongoing promotional campaigns and develop tools to enable operational consultants to do the same.
Collaborate on the planning, production, and editing of short promotional videos, including drafting scripts, coordinating shoot schedules with customer and production crew, and overseeing post-production efforts.
Create engaging content that conveys Workhuman’s best practices, thought leadership, research findings, etc., with an emphasis in online delivery.
Oversee day-to-day responsibilities of design team members, ensuring all deliverables meet quality standards and projects are completed on time.
Other related duties and project as assigned.
Periodic travel to customer sites to staff launch events and other promotional events, support video shoots, attend planning meetings, etc.; occasional support before or after standard business hours to service our global customers.
Skills and Experience:
Bachelor’s Degree in Communications, English, or Journalism preferred.
7+ years professional experience in an internal, employee-facing communications role or consulting role specializing in employee and/or HR communications.
Experience managing, growing and coaching a small team of direct reports and working with cross-functional teams, external agencies, and vendors.
Superior writing and editing skills with proven versatility in developing copy for various audiences and mediums.
Clear understanding of how to translate data and concepts into compelling visuals.
Demonstrated ability to develop and execute large-scale, internal communications plans in support of company-wide initiatives
Self-starter with the ability to effectively manage multiple projects and deadlines and work in a dynamic, fast-paced, team environment.
Expert knowledge of Microsoft Office Suite, particularly PowerPoint and Word.
Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.
Did you know:
We are #1 Great Place to Work in Ireland for the 2019 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe.
Workhuman® is used by 4.5 million employees across 160 countries.
Our core values are; Respect, Determination, Innovation and Imagination.
Perks & Benefits for our Happy Healthy Humans:
Comprehensive Health Plans
Fully paid parental leave (12-week maternity/4-week paternity) effective day 1
Peer-to-peer recognition program
Commuter bus from downtown Boston
On-site fitness center
Wellness rewards and reimbursements
Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…)
Regular celebrations for employees, families and special guests
At Workhuman, we love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Job Type : Full-Time
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Apply at: : https://workhuman.wd1.myworkdayjobs.com/en-US/WorkhumanCareers/job/Workhuman-USA--HQ-1/Communications-Manager_R487