NLP Data Scientist

Job Description:

Reporting into the Director of NLP, the NLP Data Scientist serves as key resource and Subject Matter Expert (SME) on efforts to develop scalable, efficient, automated Natural Language Processing and Machine Learning solutions for large scale data analyses, model development, model validation and model implementation. You will work alongside NLP experts, Linguists, Annotators, and Machine Learning Engineers to assess, dissect, and analyze Workhuman’s global customer recognition moments, while working on groundbreaking data science initiatives that support in creating more engaging, motivating, and happy workplaces all over the world.


  • Build machine learning and NLP models for Workhuman NLP/AI products. 

  • Write and maintain a robust library of reusable algorithms and supporting code, such that research efforts are transparently conducted, and can be productionized and are reproducible.  

  • Experiment with various NLP techniques and state-of-art ML framework to continuously improve the pipeline and NLP systems. 

  • Translates complex analytical and technical concepts to non-technical employees to enable understanding and drive informed business decisions.  


Requirements & Qualifications: 

  • Master’s or above degree in computer science, computational linguistics, machine learning, data science or other related fieldsrequired. 

  • 3-5 years of industry experience working with NLP or AI products.  

  • Experience in natural language processing and machine learning such as text classification, sentiment analysis, and sequence tagging. 

  • Programming skills in Python required . 

  • Experience with state-of-art machine learning and natural language processing toolkits such as Sklearn, Gensim, Spacy, NLTK, etc. 

  • Experience with at least one of the deep learning toolkits, such as Tensorflow, Pytorch, Keras, etc. 

  • Experience developing products that utilize advanced machine learning and NLP techniques along with transitioning those solutions from the development environment into the production environment. 

  • Experience working with speech and/or language data.  

  • Experience working with text data annotation. 

  • Comfortable handling a high volume of work daily.  

  • Comfortable working in a fast paced, highly collaborative, dynamic work environment . 

  • Willingness to support several projects at one time, and to accept reprioritization as necessary.  

  • Strong attention to detail.  

  • Experience with process design and documentation.  

  • Experience communicating research findings and analysis in both written and spoken. 


The Company:

Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.

Did you know: 

  • We are #1 Great Place to Work in Ireland for the 2019 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe 

  • Workhuman® is used by 4.5 million employees across 160 countries. 

  • Our core values are; Respect, Determination, Innovation and Imagination

Perks & Benefits for our Happy Healthy Humans:

  • Comprehensive Health Plans 

  • Fully paid parental leave (12-week maternity/4-week paternity) effective day 1

  • Peer-to-peer recognition program 

  • 401(k)

  • Tuition Reimbursement 

  • Commuter bus from downtown Boston

  • On-site fitness center

  • Wellness rewards and reimbursements

  • Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…) 

  •  Regular celebrations for employees, families and special guests

At Workhuman, we love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. 

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Additional Info

Job Type : Full-Time

Education Level : ""

Experience Level : ""

Job Function : Engineering

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