Senior Communication Specialist

Job Description:

The Communications Specialist is a critical role within the Strategy & Consulting team, supporting customers’ program launches and ongoing success by creating pre-launch anticipation and enthusiasm, inspiring company-wide early adoption, and motivating employees post-launch to integrate recognition and performance development into their daily work lives.

This role is comprised of hands-on content development. In close collaboration with the team’s communication managers, operational consultants, and production artists, the Communications Specialist supports customers’ internal, employee communication and training campaigns to promote Workhuman Cloud program launches and ongoing success.

If you’re a smart, talented, and hard-working individual who has demonstrated talent for planning and writing effective employee communications and training campaigns as well as a love for technology and continuously innovating new approaches, we want to hear from you!


In collaboration with communications managers, operational consultants, production artists and internal or agency design partners, create high-quality, engaging content for current and future customers to support the adoption and ongoing success of our Workhuman® Cloud programs:

  • Develop compelling written and visual communications and training content to be used in support of our customers’ program launch campaigns, including presentations, videos, emails, newsletter/intranet articles, user guides, screencasts, print/digital visual assets, and promotional collateral.

  • Support a customer resource library of communications and training materials, ensuring content is well written and organized and assets reflect latest product enhancements and innovative communication approaches.

  • Contribute to customers’ communication plans and supporting deliverables for ongoing promotional campaigns.

  • Serve as a subject matter expert in employee communications, sharing ideas and expertise to further progressive, innovative thinking within Workhuman and with customers that reflects industry trends and ongoing product evolution and develop tools to enable operational consultants to do the same.

  • Collaborate on the planning, production, and editing of short promotional videos, including drafting scripts, coordinating shoot schedules with customer and production crew, and overseeing post-production efforts.

  • Create engaging content that conveys Workhuman’s best practices, thought leadership, research findings, etc., with an emphasis in online delivery.

  • Conduct quarterly metrics analysis and provide actionable insights recommendations.

  • Support internal projects and initiatives for the Communications team.

  • Other related duties and project as assigned.

  • Periodic travel to customer sites to staff launch events and other promotional events, support video shoots, attend planning meetings, etc.; occasional support before or after standard business hours to service our global customers.

Skills and Experience:

  • Bachelor’s Degree in Communications, English, or Journalism.

  • 5 to 7 years professional experience in an internal, employee-facing communications role or consulting role specializing in employee and/or HR communications.

  • Superior writing and editing skills with proven versatility in developing copy for various audiences and mediums.

  • Clear understanding of how to translate data and concepts into compelling visuals.

  • Demonstrated ability to develop and execute internal communications plans and supporting assets for company-wide initiatives.

  • Self-starter with the ability to effectively manage multiple projects and deadlines and work in a dynamic, fast-paced, team environment.

  • Expert knowledge of Microsoft Office Suite, particularly PowerPoint and Word.

The Company:

Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.

Did you know: 

  • We are #1 Great Place to Work in Ireland for the 2019 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe. 

  • Workhuman® is used by 4.5 million employees across 160 countries. 

  • Our core values are; Respect, Determination, Innovation and Imagination.

Perks & Benefits for our Happy Healthy Humans:

  • Comprehensive Health Plans 

  • Fully paid parental leave (12-week maternity/4-week paternity) effective day 1

  • Peer-to-peer recognition program 

  • 401(k)

  • Tuition Reimbursement 

  • Commuter bus from downtown Boston

  • On-site fitness center

  • Wellness rewards and reimbursements

  • Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…) 

  •  Regular celebrations for employees, families and special guests

At Workhuman, we love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. 

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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Additional Info

Job Type : Full-Time

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