Senior Product Manager

Job Description:


We are seeking a talented product management person, with a passion for technology innovations, customer service, and recognition in the workplace.  We are looking for a versatile, analytical, and communicative product management professional with strong product and program management skills to help drive our Company’s growth. 


Our product offering sits at the epicenter of the largest technology trends in the world today –HR solutions, social, mobile, AI, big data analytics, and eCommerce.


If you’re looking to join a fast-paced, growing, fun, and innovative organization, then Workhuman is the place for you!


Responsibilities: 

  • Work with the Director of Product Management and other senior Product Leaders to define the high-level problems on the Product Backlog that, when solved, will help achieve the strategic goals for your product area.  

  • Build the trust, respect and confidence with the teams Product Owner(s) and extended technical team in terms of being able to articulate the ‘WHY’ behind the product backlog. Research, clearly articulate and manage product goals, intended outcomes, and success measurement techniques in through written and oral communication, particularly in the epics to be delivered.

  • Manage and/or collaborate with the team’s 1-2 Product Owner(s) Product Owner(s) on rollout and experimentation strategies, and how to appropriately break down the epics into user stories and acceptance criteria. Have a clear focus on always delivering business value and priorities. Provide feedback to the scrum team to ensure new capabilities are developed and implemented in a manner consistent with company vision.

  • Act as program management lead or a key contributor to drive several simultaneous cross-organizational initiatives to successful completion in terms of goals and timeframes. Communicate regularly with key stakeholders on status, scope or schedule changes and risks. Sample programs may include early adopter management, idea and experimentation management, data instrumentation and analysis.    

  • Synthesize feedback and input from customers, partners, and in-house teams for feature requests. Assist in evaluating solution options, considering the business impact and trade-offs of each. Conduct analysis to define, measure and opportunities to influence the success of given features.

  • Present specific proposals, features or capabilities to internal stakeholder audiences or customers. Incorporate feedback and input from customers, partners, and in-house teams on product strategy.


Qualifications:

  • 7+ years working as a Product Manager/Owner in an Agile/Scrum product development environment.

  • Proven track-record of product innovation changing the dynamics of an existing or emerging market.

  • Experience managing 1-2 direct reports, with an emphasis on people-centered leadership.

  • SaaS delivery model experience is a must-have, in either B2B or B2C environments.

  • Excellent analytical thinking in terms of ability to break down problems into logical components and highly data-driven in terms of making product decisions.

  • Experience in product experimentation and testing.

  • Active participation in client management, sales and marketing opportunities including working with top clients on new product innovation.

  • Must have demonstrated experience in leading product initiatives that are large scale in terms of customer base, complexity of problems solved, scope of functionality offered, etc.

  • Must have a strong bias for action i.e. you are pro-active in figuring out what problems to tackle and then execute on solving them.

  • Adept at engaging with customers, prospects and partners to understand their needs and determine their goals.

  • Excellent written and verbal communication skills with a strong ability to influence and persuade peers and leadership on your ideas and vision for the product.

  • Must be adept at working with a distributed team and know how to effectively build a cohesive team identity.

  • Bachelor’s degree in Engineering, Computer Science, or Business Administration a plus.

  • HR software experience a plus.



The Company:


Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.




Did you know: 

  • We are #1 Great Place to Work in Ireland for the 2019 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe. 

  • Workhuman® is used by 4.5 million employees across 160 countries. 

  • Our core values are; Respect, Determination, Innovation and Imagination.




Perks & Benefits for our Happy Healthy Humans:

  • Comprehensive Health Plans 

  • Fully paid parental leave (12-week maternity/4-week paternity) effective day 1

  • Peer-to-peer recognition program 

  • 401(k)

  • Tuition Reimbursement 

  • Commuter bus from downtown Boston

  • On-site fitness center

  • Wellness rewards and reimbursements

  • Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…) 

  •  Regular celebrations for employees, families and special guests



At Workhuman, we love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. 



Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.


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Additional Info

Job Type : Full-Time

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