https://www.nuance.com/index.html

Senior Site Reliability Infrastructure Security Engineer

We are looking for a detail-oriented Site Reliability Engineer with a strong attention to detail, problem solving & trouble shooting skills, a strong networking background, and experience administering Windows and/or Linux servers. 

 

Responsibilities:

  • Keep Nuance Dragon Medical One’s global services available and ensure we meet our external SLAs

  • Incident management – Ability to act in various roles during Critical Incidents e.g. DEFCON 1, DEFCON 2 and assist with post-incident reviews by writing and reviewing customer facing Root Cause Analysis (RCA) documents.

  • Ensuring that work carried out by the Site Reliability team complies with Nuance best practices.

  • Run our infrastructure with Azure DevOps pipelines, ARM/Terraform and SaltStack/Ansible.

  • Participate On-Call by being available to discuss and resolve technical issues and escalations.

  • Assist in team development growth by mentoring junior members of the team and ensuring tribal knowledge is documented to a high standard.

  • Ability to operate in the high-pressure environment and troubleshoot complex issues quickly successfully handle multiple priorities.

 

 

Years of Experience7+ years of Cloud technology & System Admin / Operation

 

 

Skills Required:

  • Expertise in Administering, maintaining the Linux and/or Windows.

  • Experience with managing Azure Active Directory and On-Premises Active Directory.

  • Hands-on experience with Azure Networking (e.g. deploying and maintaining Azure networking resources such as VNets, Address space allocation & subnetting, Network security groups, Network gateways, VNet peering, Network Virtual Appliances, Firewalls, Azure load balancers, network monitoring).

  • Hands-on experience with Configuration Management technologies such as SaltStack, Ansible, Puppet, Desired State Configuration.

  • Experience operating large scale production environments.

  • Excellent written and verbal communication skills; willingness to present technical information to a group

  • Manage and document tasks using Jira align / Jira / Confluence

  • Monitoring system logs, system activities, network performance, cloud resources using tools such as Prometheus, Grafana & Azure Monitor.

  • Grafana dashboard development using PromQL.

  • Hands-on Experience with Infrastructure as Code technologies such as ARM, Terraform

  • Experience building highly scalable and available infrastructure on public could environments such as Azure.

  • Knowledge of Internet technologies (DNS, HTTP, streaming, web servers, etc.)

 

 

Education

  • Bachelor's degree in Computer Science, Engineering, or Information Technology/Informatics

  • Azure Certifications such as AZ-104 Azure Administrator or AZ-204 Azure Developer Associate.

  • RedHat Certified System Administrator (RHCA)

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : Mid to Senior Level

Job Function : Engineering

Apply at: : https://nuance.wd1.myworkdayjobs.com/en-US/Nuance/job/Burlington-Massachusetts-US/Senior-Site-Reliability-InfoSec-Engineer_1-57217

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