Site Reliability Engineer

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Site Reliability Engineer
Waltham, MA, Boston, MA, Boulder, CO or Remote
11 AM - 7 PM Eastern Time 

We’re looking for a Site Reliability Engineer who will perform operations and development support for our cloud product line. This individual will work with development and have responsibility for the health of our services.

If you are:

  • Ready for your next challenge
  • Experienced as operations engineer
  • Able to maintain the delicate balance between quality, speed, user experience and customer expectations in a 24x7 operations environment
  • Apt to take the stairs… and questioning the efficiency of doing so three times a week

Then you’re exactly the person we need. Join us in the battle to secure the world’s intellectual property.

What You’ll Do

  • Share responsibility for health, scalability and availability of our cloud services
  • Define scope and acceptance criteria for automation
  • Participate in on-call rotation for production issues
  • Work with the team to ensure cloud architecture meets scalability, availability and cost requirements
  • Follow good operational practices such as use of playbooks, and upkeep of documentation

What You’ll Bring

  • S. in Computer Science or related fields or commensurate experience
  • 2-5 years of experience managing cloud infrastructure, in a 24x7 uptime environment
  • Minimum of 2 years of experience with technical operations and software development support that worked on enterprise scale, mission critical, highly available Linux systems
  • Experience with configuration management tools and cloud management automation, e.g. Cloud Formation, Salt Stack is a plus
  • Working knowledge of monitoring such as Splunk, CloudWatch, and Grafana
  • Good understanding of web services, databases and related infrastructure
  • Solid understanding of backup/restore best practices in the cloud
  • Ability to manage using a modern scripting language
  • Excellent troubleshooting skills, for when the playbook just doesn’t cover it
  • Thrive in a fast-paced, results driven environment
  • Ability to work independently and take specific instruction, switching as required
  • Knowledge of AWS APIs a plus
  • Security Experience a plus

Why you should join us

Carbon Black is a leading provider of next-generation endpoint security, leveraging breakthrough prevention technology to instantly see and stop cyberattacks before they execute. With more than 13 million endpoints under management, and more than 4000 customers—including 30 of the Fortune 100—the opportunities are massive and exciting. With 1000+ employees, offices across the world, and the best-of-the best tools for collaboration from anywhere, now is an ideal time to become part of the Cb Team. See where you fit best at

Carbon Black, Inc. is an EEO/AA employer. Carbon Black is an inclusive employer that believes in workplace equality, supports diversity, creates a welcoming environment, and respects the unique qualities each individual brings to the company.

Job Type : Full-Time
Experience Level : Mid to Senior Level
Job Function : Engineering
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